Service Terms and Conditions

We are excited to work with you! Here are our terms and conditions:

Authorisation:

 

You are engaging Truce Media, as an independent contractor to perform work as described in the package or service you have purchased. In the event access to your website is necessary, you hereby authorise Truce Media access and “write permissions” to all directories and files of your account with any other third party hosting provider, as well as permission to install any necessary WordPress plugins for maintenance and security. 

 

Pricing & Payments:

Once a client of Truce Media, you authorise Truce Media to charge the payment method you submitted for all the invoices generated for the services rendered under this ongoing website care plan.

 

Cancellation:

Cancellation of any monthly recurring service should be filed 30 days before cancellation. In order to cancel your recurring payment or change payment method, simply contact Truce Media prior to your payment due date.

 

Third Party or Client Page Modification:

You acknowledge that you or your staff have access to independently edit or update web pages within the WordPress and/or Madeezy AI platform. You also acknowledge that anyone other than our authorized contractors / subcontractors who attempt to update the website and damages the design or impairs the ability for the web pages to display or function properly, may result in time to repair the web pages in order to restore the website. In this event, damages will be assessed at an hourly rate of $150 with a one-hour minimum. Work to repair the website from third-party modifications is outside of the support time and scope of the ongoing website care plan.

 

Limitation of Liability; Disclaimer of Warranties:

 

Although there are limitations to the guarantees we can provide, your satisfaction is very important to us. Please read and understand our limits of liability before engaging in our services.

©️ 2024 – Truce Media Pty Ltd